HomePrivacy Policy

Legal

Privacy Policy

Last updated · 2026

1. Information We Collect

a. Information you provide

We collect information that you voluntarily provide when you:

• Request a credit consultation or enroll in our services
• Sign up for newsletters or special offers
• Communicate with our representatives
• Participate in surveys, promotions, or referral programs

This information may include:

• Full name
• Address
• Email address
• Phone number
• Social Security Number (when necessary for credit repair services)
• Date of birth
• Financial or credit information (credit reports, account details, etc.)

You may choose not to provide certain information, but doing so may limit your ability to access some services.

b. Non-personal, aggregate, and technical information

When you visit our website, we automatically collect non-personal data such as:

• Browser type and version
• Operating system
• Pages visited
• IP address and referring URLs
• Date and time of visit

We may use cookies and similar tracking technologies to improve your experience and personalize content.

c. Information from third parties

To provide more accurate and effective services, we may receive information from third-party partners such as:

• Credit bureaus
• Financial institutions
• Marketing or data service providers

This may include updated contact details or insights related to your credit profile.

2. How We Use Your Information

We use the information we collect to:

• Deliver and manage our credit repair services
• Verify your identity and account details
• Communicate updates, offers, and educational content
• Improve our website, marketing, and client experience
• Comply with legal obligations and protect against fraud

We may also send promotional materials or updates that we believe may interest you. You can opt out of these communications at any time.

3. How We Share Your Information

We do not sell your personal information. We share data only when necessary and in the following circumstances:

a. Service providers

We may share data with trusted vendors who help us:

• Process payments
• Send emails, texts, or notifications
• Host, store, or secure our systems
• Analyze website performance

These providers are required to safeguard your information.

b. Legal, compliance, and safety

We may disclose information:

• To comply with laws, subpoenas, or court orders
• To protect our company from fraud or harm
• To secure the rights, property, and safety of clients and partners

c. Business transfers

If RCD undergoes a merger, acquisition, or asset sale, client information may be transferred as part of the transition.

All the above categories exclude text messaging originator opt-in data and consent; we will not share this personal information with third parties for marketing or promotional purposes.

4. Data Security

RCD implements physical, electronic, and procedural safeguards to protect your data against loss, misuse, or unauthorized access. Sensitive data (such as SSNs or credit details) is transmitted and stored securely using encryption and restricted access.

Despite our efforts, no data transmission over the Internet can be guaranteed to be 100% secure, and you share information with us at your own risk.

5. SMS Communications & TCPA Compliance

By submitting your contact information, you consent to receive text messages and phone calls from Robin’s Credit Development, including automated messages for appointment updates, service information, and promotional communications. Message and data rates may apply. Message frequency varies based on your activity and interaction with our services.

If you wish to unsubscribe from our email campaigns, please click the Unsubscribe link located at the bottom of any marketing email we send. If you opt out of email marketing, we may still send you non-marketing emails related to your relationship with us, such as order confirmations or account notifications.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. You may also request help at any time by replying HELP.

We will never sell or share your phone number or SMS consent data with third parties for marketing purposes.

For more information, please review our Mobile Messaging Terms and Conditions.

6. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children.

7. Your Choices & Preferences

You can manage your communication preferences by:

• Unsubscribing from emails using the link at the bottom of our messages
• Replying “STOP” to SMS messages
• Contacting us directly to update or delete your information

You may also request a copy of the personal data we hold about you or ask for corrections.

8. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with a revised “Last Updated” date. Continued use of our website after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: